Customers and Consumers | Pilgrim's Sustainability Report

2020 Key Facts and Figures

100%

of our U.S. and European facilities are Global Food Safety Initiative (GFSI) certified

1,389

global Food Safety and Quality Assurance (FSQA) team members

100%

of our food products adhere to federal labeling requirements

>6,100

customers in over 100 countries are served by Pilgrim’s

Aligning to the SDGs

For more than seven decades, Pilgrim’s has produced safe, wholesome, high-quality food products enjoyed by consumers around the globe. Our commitment to excellence begins with exceptional quality-control standards that are integrated throughout our operations. Pilgrim’s primary distribution channels are through retailers, foodservice distributors and restaurants, as well as the export of our products globally.

We are proud to provide our customers and consumers with choices that meet their nutritional needs and ethical expectations. From traditional, antibiotic-free and organic products to customized and consumer-ready prepared foods, we employ the same high standards of excellence to provide a safe and enjoyable eating experience.

Fueled by consumer insights and market research, we continue to invest in the innovation and diversity of our product offerings. Our product portfolio closely aligns with consumer trends and needs, and we continue to inspire new products and packaging solutions, while maintaining the high-quality standards our consumers have come to expect and enjoy.

Our 2020 Stories

Learn more about how we’re making food safety, quality and transparency a priority for our customers and consumers.

Global Food Safety and Quality Assurance Team Meeting

Pilgrim's

In September 2019, company FSQA leaders from around the world gathered to São Paulo, Brazil, to share best practices and lessons learned, improve collaboration, and define needs and issues within the FSQA teams that should be addressed globally. The four major initiatives the Global Team will focus on are: Sharing Best Practices & Collaboration; People…

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Large Business of the Year

Nacogdoches, TX, Complex

In 2019, our Pilgrim’s Nacogdoches team received the 2019 Large Business of the Year Award from the Nacogdoches County Chamber of Commerce. The Chamber described the Nacogdoches Complex as a “powerhouse employer in the community,” employing more than 1,500 team members with a $62 million annual payroll. The processing facility was built in the 1970s…

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Center of Innovation & Technology for Excellence

Pilgrim's USA

Pilgrim’s and JBS USA have created the Center of Innovation & Technology for Excellence (“CITE”). This initiative is an example of the company’s commitment to embrace new tools and technologies that would have an impact on our competitive advantage, especially in the areas of Artificial Intelligence (AI), Internet of Things (IoT), Robotics Process Automation (RPA),…

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